How to Order

U.S. Orders. To order an instrument, E-mail or phone us to discuss your needs. Details of your order can be negotiated by E-mail and telephone. Specifications will be confirmed in writing for your approval. A 50% deposit is needed to start work on an order. The full balance including shipping charges is payable after the instrument is completed, before it is shipped.

International Orders. To order an instrument, E-mail or phone us to discuss your needs. Details of your order can be negotiated by E-mail and telephone as necessary. Specifications will be confirmed in writing for your approval. International orders are shipped by air to your location anywhere in the world within several days. Payment is accepted in United States Dollars; or in Euros, United Kingdom Pounds, and Japanese Yen at the current exchange rate, as published here. An estimate of shipping and customs charges, and export documents will be provided. A 50% deposit is needed to start work on an order. The full balance, including shipping charges is payable after the instrument is completed, before it is shipped. Payment can be made through your bank by wire transfer (inquire for details), international money order, or certified check. Make checks payable to Jensen Musical Instruments.

Scheduling Your Order. Please inquire about scheduling when you are thinking about placing an order. We can give you a time estimate and earnestly try to complete your instrument by a certain date within a reasonable time period. Our instruments are made with meticulous handwork and attention to detail, and production times vary depending on our work load, so it is not possible to guarantee a delivery date. We sometimes accept rush orders on standard models. Allow longer if your order involves special design work or new technical features. 

Instruments in Inventory.  Visit our new Inventory page for a listing of new, used and reconditioned instruments in stock. We carry a limited number of new instruments in inventory. Less often, we have used instruments which are sold reconditioned and carry a limited warranty.


 
 

Navigation buttons



Copyright © 2000-2004  Eric Jensen. All rights reserved.